Contact information
Contact Information
Last updated: August 19, 2026
Have a question about an order, product, delivery, return, refund, or anything else? The Royal Gen team is here to help.
Get in Touch
Store: Royal Gen
Website: https://royalgen.shop/
Email: royalgen001@gmail.com
For customer support, please email us at royalgen001@gmail.com.
Customer Support
Our customer support team can assist you with:
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Order status and delivery questions
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Product information
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Returns and refunds
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Exchanges and replacements
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Damaged or incorrect orders
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Payment and Cash on Delivery questions
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General inquiries
When contacting us about an order, please include your order number so we can assist you more quickly.
Business Hours
Customer Support Hours:
Monday – Saturday
10:00 AM – 8:00 PM
We aim to respond to customer inquiries as soon as possible during our support hours.
Contact Form
You can also contact Royal Gen through the Contact Us form available on our website.
We appreciate your business and look forward to assisting you.
Royal Gen
Email: royalgen001@gmail.com